Refund policy
Return policy
Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. In order to benefit from a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
To make a return, you must contact us on the contact page or by phone at +33646354523.
Refund policy
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. we will also inform you of our decision to approve or reject your refund request. if your request is approved, then your refund will be processed, and a credit will be automatically applied to your bank account within 15 days.
Late or missing refunds (if applicable): if you have not yet received your refund, please first check your bank account again because there may be a delay before your refund is officially displayed. then, contact your bank. there is often a necessary processing time before a refund is displayed. if after completing all these steps, you have not yet received your refund, please contact us by email or on +33646354523
Exchanges
(If applicable): we replace an item only if it is defective or damaged. if in this case you want to exchange it for the same item, send us an email to info@afrodiakbeauty.com and send us your item to the following address:9 g rue de forbach 57450 farebersviller / france
Gifts
If the returned item was identified as a gift at the time of purchase and if it was sent to you directly, you will receive a gift credit of a value equal to that of your return. once we have received the returned item, a gift certificate will be sent to you by mail.
If the item was not identified as a gift at the time of purchase, or if the gift donor preferred to receive the item first to offer it to you later, we will send a refund to the gift donor and he will know that you have returned the item.
Dispatch
To return a product, you must send it by mail to the following address: 9 g rue de forbach 57450 Farebersviller / France.
It will be your responsibility to pay your own shipping costs to return your item.
Don't hesitate to get in touch
tel: +330646354523.